Privacy policy

Your Privacy

Moonandstella is committed to protecting the privacy of all our customers and site visitors. As online shoppers ourselves, we understand how important privacy is. Your information will never be shared with third parties except when required to complete a service (like delivering your parcel or processing payments) or with your clear permission.

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Your Consent

We will not sell, rent, or share your name, address, email, or any personal information to external parties (except partners you may have linked from) without your consent. Your privacy matters to us, and we will only collect data when necessary and relevant for your interaction with our website.

You may browse and shop on our website without needing to create an account. Any personal details shared (like shipping address or contact number) will only be used for order-related purposes.

If you have any feedback or questions about your data, email us anytime at marketing.msaspire@gmail.com

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Cookies

Cookies are small data files stored on your device when you visit our site. These cookies help us recognise your device for a smoother browsing experience. You can adjust your browser settings to disable cookies if you prefer.

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Updating or Checking Your Details

If you’ve placed an order with us and need to update your personal information (like address or phone number), you can email us directly. For security reasons, we may verify your identity before making any changes.

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Contacting Us

We love hearing from our customers! Whether it’s feedback, questions or privacy concerns, just drop us a message at marketing.msaspire@gmail.com and our team will be happy to assist you.

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Collection of Personal Information

Moonandstella collects personal data such as:

• Name

• Delivery address

• Contact number

• Email address

Your details will only be used for:

• Processing & delivering your orders

• Customer support

• Sending product updates or promotions

We may share your name & delivery address with delivery partners (e.g. courier companies) to ensure your order reaches you.

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Security of Personal Information

We take your privacy seriously. Your information is stored securely and only accessible to authorised team members. We take appropriate steps to prevent any misuse, loss, or unauthorised access.

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Third Parties

We only share your information with third-party services essential for order processing (like courier services or payment gateways). These providers have their own privacy policies which we encourage you to review. Once you leave our site or get redirected, this privacy policy no longer applies.

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Changes to This Policy

We may update this policy from time to time. Any changes will be posted on this page. Please check back regularly to stay informed.

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Requesting Data Deletion

You may request for your personal data to be deleted at any time by emailing us. We’ll process your request in accordance with legal requirements and will stop using your data for any future communications upon request.

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🌸 Your trust means everything to us. Thank you for choosing Moonandstella.